The NSW Small Business Commission has slashed the cost of its mediation service by almost half to help more businesses resolve disputes over leases and other business issues quickly and efficiently.
The cost of mediation for each party to resolve a dispute has been reduced from $608 to $330 (including GST). The fee allows for a mediation of up to 4 hours. Additional hours, if required, are $152 per hour, per party. If you are able to resolve your dispute after you apply for mediation but before formal mediation occurs, there are no fees payable.
Why choose mediation?
Mediation is a cost-effective and often faster way to solve any dispute, compared with going to a court or tribunal.
It minimises the time you spend away from your business on a dispute.
The mediation process focuses on helping the parties communicate and finding a workable solution that they can both accept.
Mediation is confidential, and anything said at mediation can generally not be used in court.
Apply for mediation
You can apply for mediation online. It's free to apply. Once you've submitted your application we'll be in touch to have a preliminary discussion about your dispute.
Guide to Mediation
Read our guide to resolving disputes and understanding the mediation process.
More information
Speak to our Customer Service team on 1300 795 534 or send an online query