Sitemap Sitemap About NSW Small Businesses Small Business stories Small Business survey Small Businesses Landscape About Retail Leases Pre-lease fact sheets and leasing information Retail Tenancy Guide About Us Commissioner’s Message Customer Charter Our Work Reporting Strategic Purpose Contact us Current Issues Home Page I have a question or need information Common questions and issues I need help resolving a dispute Apply for Mediation Case studies Mediation FAQs Mediation Guide Other guides from the NSW Small Business Commissioner News & Podcasts Resolving disputes through mediation Resources For Councils Case Studies Local procurement toolkit for councils Small business guide for councils Resources Factsheets Forms Guides Miscellaneous Reports Submissions Sitemap At the start of a lease