We’re here to help: Commission launches new Advocacy Services Guide

The NSW Small Business Commission released its Advocacy Services Guide, a new resource which provides key information on how the Commission’s advocacy services can assist small businesses.

“It’s a tough trading environment at the moment for many small businesses, but I want them to know the Commission is here to help,” said NSW Small Business Commissioner Chris Lamont. "While we can’t solve every challenge a business may face, my office is committed to providing practical advice and assistance where we can make a difference.” 

The Commission’s advocacy role is underpinned by the Small Business Commissioner Act 2013 which sets out functions such as making representations on behalf of small businesses and providing advice on matters relevant to their interests.

The Advocacy Services Guide explains how small businesses can seek assistance and in what circumstances the Commission may be able to advocate on their behalf. The new guide complements the previously released Mediation Services Guide which outlines how the Commission’s mediation services can help small businesses to resolve disputes. 

As an example of the Commission’s advocacy work, the Commissioner recently announced a review with the aim of improving small business experiences with regulatory policy making. Small businesses can provide feedback to this review through participation in a survey or by making a submission to the issues paper.

"We encourage small business owners to engage with us, whether they're navigating a dispute, business challenge or wish to provide feedback on a regulatory requirement,” said Lamont. “Even if we can’t solve a problem straight away, getting a better understanding of their experiences helps us advocate for real and impactful change.”

Small businesses looking for more information or needing support are encouraged to contact the Commission or consult the new Advocacy Services Guide available on the NSW Small Business Commission's website.